From HydraFeline · Product & care guide
Your fountain and a year of filters, in one box
$179/year Annual Care: the fountain and a year of filters in your first box. Renews yearly until you cancel. Cancel online anytime.
A fountain filter only helps if it gets changed. With HydraFeline Annual Care, a year's supply of filter pads and foam rings ships with your fountain, so there's nothing to reorder. Here's what's inside and how it works.
1 · What's in the box
A year's supply of filters in your first box
Annual Care ships the 304 stainless steel fountain with 48 filter pads and 48 foam rings. That's enough for a fresh pad every week. Filter makers typically suggest changing pads every 2–4 weeks, so you'll have plenty to spare.
There's nothing to reorder, and each yearly renewal ships a new supply of filters. Renewals don't include another fountain.
2 · How the filters work
Two filters, each with its own job
Filter pad: a 76.5 × 42.5 mm pad sits in the filter holder and catches hair and debris as the water circulates.
Foam ring: fits around the pump intake to help catch hair and larger debris before they reach the pump. Fountain makers say hair and debris can clog a pump and slow the flow.
Change the pad as directed (filter makers typically say every 2–4 weeks) and clean the pump regularly. Filters don't sterilize water or replace cleaning.
- Spout & drinking tray 304 stainless tray with a curved faucet and clear spout clip. Lifts off for cleaning.
- Replaceable filter pad 76.5 × 42.5 mm felt pad that catches hair and debris. Replace as directed.
- Foam pre-filter ring Open-cell foam ring for the pump intake that stops larger debris.
- Stainless steel reservoir 3.2 L (108 oz) 304 stainless tank with a lit water-level window. Unplug before cleaning.
Built from real product photos. Parts are separated for illustration; follow the supplied manual for assembly.
3 · The fountain
304 stainless steel, with a tray that lifts off
The drinking tray and water bowl are 304 (18/8) stainless steel, the grade most used for kitchen sinks and saucepans. It's smooth and easy to rinse. The pump, filter holder and small fittings are plastic.
The tray lifts off and is dishwasher-safe. Unplug the fountain and take out the pump and filters before you clean it.
The bowl holds 3.2 L (108 oz), so you refill less often, and a lit window shows the water level at a glance. Refresh the water every few days and clean the fountain regularly.
4 · Coverage
Replacement cover while you're a member
If your fountain develops a covered fault while you're an Annual Care member, email us. We'll troubleshoot it with you first, then send a replacement part or a replacement fountain (up to one fountain per 12 months).
A fountain bought on its own has a 30-day warranty. Damage from drops or misuse, running the pump dry, and normal wear of filters and foam rings aren't covered. Read the full terms.
Before you order
- Shipping: free on every order. Orders are processed in 1–3 business days, ship from our supplier's international warehouse, and typically arrive 7–12 business days after they ship. We email you tracking.
- Where we ship: the contiguous United States, except Washington for now.
- Renewal: Annual Care renews automatically every year until you cancel. Cancel future renewals anytime online from your account (Subscriptions), with no fee.
- Changing your mind: you can cancel a subscription order for a full refund before it ships. Once it has shipped, it can't be returned for a change of mind, but damaged, defective or wrong items are covered.
- Monthly filters are for fountain owners and don't include a fountain.
Full details: shipping, subscriptions and cancellation, and returns and warranty.
Annual Care: $179/year, renews automatically. Cancel online anytime.
Prefer no subscription? Buy the fountain once for $78.99.