From HydraFeline · Product & care guide
How HydraFeline Annual Care works
Here's what the HydraFeline fountain is made of, how its two filters work, and exactly what Annual Care includes, so you can decide whether it's right for your cat.
Why we built HydraFeline in 304 stainless steel
Stainless steel is smooth and easy to rinse, and the HydraFeline tray lifts off and goes in the dishwasher. Here's what the fountain is made of, how its filters work, and exactly what Annual Care includes.
A stainless fountain that helps keep hair out of the pump
Hair and debris can clog a fountain pump and slow the flow. HydraFeline fits a foam ring around the pump intake to help catch them first, and Annual Care includes replacement cover for covered faults. Here's how it all works.
Your fountain and a year of filters, in one box
A fountain filter only helps if it gets changed. With HydraFeline Annual Care, a year's supply of filter pads and foam rings ships with your fountain, so there's nothing to reorder. Here's what's inside and how it works.
Annual Care: $179/year, renews automatically. Cancel online anytime.
1 · The fountain
304 stainless steel, with a tray that lifts off
The drinking tray and water bowl are 304 (18/8) stainless steel, the grade most used for kitchen sinks and saucepans. It's smooth and easy to rinse. The pump, filter holder and small fittings are plastic.
The tray lifts off and is dishwasher-safe. Unplug the fountain and take out the pump and filters before you clean it.
The bowl holds 3.2 L (108 oz), so you refill less often, and a lit window shows the water level at a glance. Refresh the water every few days and clean the fountain regularly.
2 · Filtering
Two filters, each with its own job
Filter pad: a 76.5 × 42.5 mm pad sits in the filter holder and catches hair and debris as the water circulates.
Foam ring: fits around the pump intake to help catch hair and larger debris before they reach the pump. Fountain makers say hair and debris can clog a pump and slow the flow.
Change the pad as directed (filter makers typically say every 2–4 weeks) and clean the pump regularly. Filters don't sterilize water or replace cleaning.
- Spout & drinking tray 304 stainless tray with a curved faucet and clear spout clip. Lifts off for cleaning.
- Replaceable filter pad 76.5 × 42.5 mm felt pad that catches hair and debris. Replace as directed.
- Foam pre-filter ring Open-cell foam ring for the pump intake that stops larger debris.
- Stainless steel reservoir 3.2 L (108 oz) 304 stainless tank with a lit water-level window. Unplug before cleaning.
Built from real product photos. Parts are separated for illustration; follow the supplied manual for assembly.
3 · Filters
A year's supply of filters in your first box
Annual Care ships 48 filter pads and 48 foam rings with your fountain. That's enough for a fresh pad every week. Filter makers typically suggest changing pads every 2–4 weeks, so you'll have plenty to spare.
There's nothing to reorder, and each yearly renewal ships a new supply of filters. Renewals don't include another fountain.
4 · Coverage
Replacement cover while you're a member
If your fountain develops a covered fault while you're an Annual Care member, email us. We'll troubleshoot it with you first, then send a replacement part or a replacement fountain (up to one fountain per 12 months).
A fountain bought on its own has a 30-day warranty. Damage from drops or misuse, running the pump dry, and normal wear of filters and foam rings aren't covered. Read the full terms.
Before you order
- Shipping: free on every order. Orders are processed in 1–3 business days, ship from our supplier's international warehouse, and typically arrive 7–12 business days after they ship. We email you tracking.
- Where we ship: the contiguous United States, except Washington for now.
- Renewal: Annual Care renews automatically every year until you cancel. Cancel future renewals anytime online from your account (Subscriptions), with no fee.
- Changing your mind: you can cancel a subscription order for a full refund before it ships. Once it has shipped, it can't be returned for a change of mind, but damaged, defective or wrong items are covered.
- Monthly filters are for fountain owners and don't include a fountain.
Full details: shipping, subscriptions and cancellation, and returns and warranty.
Annual Care: $179/year, renews automatically. Cancel online anytime.
Prefer no subscription? Buy the fountain once for $78.99.